Heat Pumps: Operation, Installation and Service

Heat Pumps: Operation, Installation and Service

Heating or Cooling, These Systems Have You Covered!

This program is designed to provide students and technicians with a comprehensive overview of the heat pump system, its operation and principles.

HPOIS Buy Training Manual

Instructor Resources
Contains: PPT, IS

Training Manual

Heat Pumps: Operation, Installation and Service covers:

  • Heat pump basics
  • Principles of operation
  • System components
  • Air flow
  • Defrost methods
  • Balance point
  • Electric heat
  • Electrical control wiring
  • Refrigerant piping
  • Installation
  • Refrigerant charging
  • Troubleshooting
  • Dual fuel systems
  • Geothermal systems

Instructor Resources

Instructor resource media includes:

  • PPT - PowerPoint that correlates directly with the training manual.Each slide within the presentation contains speaker notes that are designed to aid the instructor through the presentation and provide additional talking points.
  • IS - Instructional supplement with course objectives and lesson plans to keep the program on track. Answers for questions contained in student worksheets are included.


To aid those in demonstrating their knowledge of the materials there are two HVAC Excellence Certifications offered. Employment Ready certification for students and entry level technicians and Professional Level certification for technicians with two or more years of documented field experience. These 100 question exams cover: components, controls, heat pump cycle, service, theory, troubleshooting, interpreting heat pump schematics.