The First Impression DVD

Twelve insightful & brief videos that are guaranteed to ignite your employee meetings & training sessions. Each video is filled with discussion starting concepts that simplify your meetings. -The First Impression -Courtesy & Demeanor -Working in Bad Weather -Teamwork & Service -Fix The Thermostat -Soft Skills & Differentiation -What to Eat in Summer Heat -Cognitive Capture -Empathy & Expertise -Listening Skills -The Power of the Pause -Problem Containment