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11 

Monday, March 21, 2016

8:30 a.m. - 10:00 a.m.

CEU Value 0.2

Peak Performance for the Technical Professional

Jim Johnson, Technical Training Associates

Location:

Classroom 5

Mastering soft skills and the ability to communicate effectively with customers is of paramount importance for

the HVACR program graduates. This educator session provides a unique point-of-view of overall soft skills

development for students that will give them insight into employer's expectations of technicians regarding

customer service and generating revenue. Topics that will be covered include: fundamentals of

professionalism, ethics, maintaining a professional approach to customer service, communication skills and

establishing rapport with customers, and understanding what customers want from any business, and selling

is not a four letter word.

Introduction to Harmonics: Impact on Equipment and How to Test for These Culprits

Greg Jourdan, Wenatchee Valley College

Location:

Classroom 6

This class will examine the principles of harmonics, non-linear loads, true RMS, and the actual sine wave on

power circuits. Topics will include examining odd vs. even harmonic multipliers, and the impact of each level

of harmonics upon the HVAC equipment. Simple test tools and meters will be examined and demonstrated

with hands on activities for attendees.

10:15 a.m. - 11:45 a.m.

CEU Value 0.2

Variable Refrigerant Flow (VFR) and Variable Refrigerant Temperature (VRT)

Thomasena Philen, Daikin AC

Location:

Classroom 1

Variable Refrigerant Flow (VRF) is the wave of the future. How can the industry improve on this leading edge

technology, by combining VRF with Variable Refrigerant Temperature (VRT). This session will discuss the

basics of VRF & inverter technology and how it is typically applied and then expand on how Variable

Refrigerant Temperature can improve on overall system efficiency. VRT is a commercial cooling & heating

application. Instructors teaching VRT technology in the classroom will be building upon a solid foundation of

the refrigeration cycle and how it looks on a P&E chart as well as applying the concepts to system design.

HVAC Zone Damper Systems for True Energy Saving and Comfort

Richard Foster, Zone First

Location:

Classroom 2

This session will cover the reasons for using zone damper controls on every HVAC system. Details on the

design, operation and function of the control will be covered as well as application information for residential

and commercial systems.